I have either installed a new version of Web Crossing, and forgot to install my new certificate first, OR I have exceeded license limits too many times....and I am locked out of my site! I cannot enter the new certificate!
I don't care about any of this mumbo jumbo, just help me fix this now
You will need to fix this one of two ways. Both require using URL command codes directly. You will need to have your certificate on hand and your sysop password. You many also use our automated form (link below) to do this for you.
NOTE: If you receive a "400 Per-day license limits have been reached." when trying any of these steps, you will need to manually shut down and restart the server in order for the new certificate to "take".
First, try to enter the "Install new certificate." control panel directly. In your browser, type your site's usual Web Crossing URL and "script name" such that it looks something like this (the parts after the "?" is the most important):