Question:
Answer:
However if this error presents itself when requesting a Chat Room, it means there is an access list on the chat room, and the requesting user probably has not logged in to Web Crossing yet (Guest Access restricted).
You should alter your hyperlink to request the login form first, then after login continue on to the chat (example):
http://yoursite.com/WebX?15@@196@.chatLocationID
where chatLocationID would be substituted with the correct location of your chatroom (looks something like .ef16b40).
15 = login, 196=enter chatroom