Users often don't understand why they do not have a webx.tpl
The webx.tpl file is an ordinary text file located in the same directory as the Web Crossing database (v4.1 and earlier) or in the webxTemplates directory (v5.0+). This file will NOT exist until created (versions 3.1 and earlier), and will be blank in later versions! If you're not sure of the correct location, consult with your system administrator.
To begin modifying the default appearance or operation of Web Crossing, copy the macro you wish to modify from standard.tpl (v4.1 and earlier) or webxStd-local.tpl (v5.0+) to webx.tpl (do NOT copy the entire file to webx.tpl), make some simple changes, and reset the cache in the Control Panel. Each time you change webx.tpl you must reset the cache so that Web Crossing will read webx.tpl again and implement your changes. You can write you own macros to add new functionality to Web Crossing, but it is generally best to start by modifying existing macros.