Frequently Asked Questions

Nov 20, 2019 - 09:44am

 [F] Frequently Asked Questions  / Errors and Error Messages  /

The sysopOtherSettings macro was not found. Check that webxextn.tpl is present.

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Created On: 27 Jun 2001 2:45 pm
Last Edited: 11 Feb 2005 2:13 pm

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When I enter the "Other Settings" Control Panel I see "The sysopOtherSettings macro was not found. Check that webxextn.tpl is present."

Other side effects like missing toolbars, broken layouts etc may also be evident.

Answer

This means you have buggy macros, and your macro is preventing parsing of Web Crossing's special "plugin" code.

As proof, turn off your templates. Bet you the problem goes away

What to do? Debug. See debugging tips in the WCTL section of this FAQ site.