Created On: 21 Oct 1999 9:23 am Last Edited: 4 Apr 2006 3:15 pm
Question
Pages load partially then hang, or are just slow to load overall.
Answer
Pages that load partially then hang are usually due to the inclusion of image files being pulled from outside of Web Crossing. For example, but not limited to:
Ad Servers
Slow Web Servers
Images loaded/created by scripts.
Bad HTML
Pages that are slow to load from the start may also be due the reasons outlined above if an image is the first thing to appear on the page.
Complex TABLE constructs can cause browsers such as Netscape to take a long time to render the final page to the screen. This is not a Web Crossing issue.
Custom macros or code snippets that rely on external servers (typically using .http calls). This could be for external authentication, or dynamic "includes", or what-have-you. If the external server is slow or not responding, the default time out value for an .http call is 30 seconds! This is not the fault of Web Crossing obviously.
Otherwise, see the other FAQs section in "Performance Issues".