Frequently Asked Questions | Feb 10, 2025 - 05:29am |
|
|
Frequently Asked Questions Operational Questions Email 
Why isn't my Email Being Picked Up (mirroring OR validation)
Rate This FAQ
(Not yet rated)
|
Created On: 4 Jan 2000 3:30 pm Last Edited: 4 Jan 2000 3:30 pm |
Question |
|
|
I've set up my email validation. The emails go but Web Crossing isn't checking the email account for responses, yet I see them in the POP account..
or
I set up a folder to mirror a list, but it's not working, the posts aren't being picked up by Web Crossing, yet I see them in the POP account. |
Answer |
Usually this occurs because the MX record for your mail server is different than the "server address" you entered into Web Crossing.
Example: you set up webX to check "jq_public@xyz123.com". However, the email server for "xyw123.com" is actually "mail.xyz123.com". If this is the case, then the POP account information in Web Crossing must be "jq_public@mail.xyz123.com".
Web Crossing also has a logEmail file (assuming it is activated in the sysop control panel). Always look at this file to see what email errors are being generated. |
|
|
|
|